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FAQs

L4 Laser Engraving and Metal Art in Tucson, Arizona is owned by Air Force Veterans Becca & Steve Ludlum. We offer plasma cutting, hobby welding, laser engraving, and CO2 laser cutting. We make signs for home and businesses, mechanical parts, plaques and awards, and engrave a variety of items including cutting boards, tumblers and water bottles, and tools.

Can you engrave my logo?

We can! Please email your logo in a SVG, AI, EPS, or DXF file including all of the layers. Sometimes we can use PNG or JPG files, but please note that there may be a one time charge for converting your logo if you do not have the .svg, .ai, .eps, or .dxf file.

I’m placing an order for a gift. Do you include the receipt in the package?

We do not include a receipt or store invoice in the package. Receipts are emailed to the customer only.

Your package may include a business card or postcard from us. If you’ve noted that your order was a gift, it might include a special card stating that the items is a gift as well as our store links.

Can I include my own gift note with my order?

Yes! Please write your message and email us at [email protected]. We will be sure to include it.

Custom Cups and Tumblers

We love creating custom logo cups, mugs, and bottles. Send over your idea for a cup or send over your business logo–we have a wide variety of cups that we can use, and they’re not all listed on our website. If you’re looking for something special–stemless wine cups, pilsner cups, etc–please let us know and we’ll show you what we can order to engrave for you. 

Custom cups are laser engraved, so they will last and you don’t have to worry about anything peeling off. 

Can I provide my own cups and bottles for engraving?

Most of the time, yes! Don’t assume it will be less expensive to supply your own items, though. We do not charge our customers more than what we pay for products, and you’ll get the best engrave by using products that are specifically designed to be laser engraved. We know what settings to use on items that we supply, and we have extras on hand in case we need them. In addition, we can save you a trip out to the shop by using the items we have on hand or items we can order from our suppliers.

Cutting Boards

  • We may be able to find or make special boards. If you need something you don’t see on our website, please email us. 
  • Cutting boards are treated with food grade oil, no stains or toxic finishes are used. 
  • Hand wash your cutting board and reseal with food grade oil as needed. 

Our Rusting Process

If you ordered something rusted, we have started the process for you by finishing the metal and then treating it with a vinegar/peroxide/salt mixture. This is superficial and the metal should be handled as little as possible until the organic rusting kicks in. 

Note about prices and lead times:

  • Prices on materials change as the steel and wood markets change–it’s been very volatile since 2020 and we are monitoring it daily. 
  • Most items are ready for pickup within 7-10 days. If you need something on a specific date please message us for availability.
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